1. Program Description, Eligibility and Earning Points
The Program is a free rewards program offered by FLASKE. The Program is a points-based program with different membership levels. The Program allows participants to earn points (“Points”) for every euro spent on Eligible Product Purchases and other ways as stated on the website. Membership in the Program is limited to individuals only and is limited to one account per individual. Participation in the Program is limited to persons residing in Europe who are eligible 18 years of age or older. For the avoidance of doubt, only natural persons transacting in their personal capacity and for their own account are eligible to participate. No business entities, third-party aggregators, organizations, or groups may register for the Program or earn Points.
The Program is a customer loyalty program that allows Members (as defined below) to receive and redeem loyalty points (“Points”) for Rewards (as defined below) and Member Benefits (as defined below) on an individual basis for their own account. A Member may receive Points and Member Benefits based on their Membership Tier (as described below) through eligible product purchases (1 Point per €1 spent, does not include sales tax, shipping charges, E-Gift card redemptions and E-Gift Card purchases), or other actions or opportunities as may be presented by FLASKE from time to time. This can include, bonus for creating an account (limit once per member), points for refer a friend, providing a product review (must be on verified purchase through swell.com), following FLASKE on Facebook (limit of one time per member), following FLASKE on Instagram (limit of one time per member), and points on your birthday (limit of one time per member per year). Points for such activities will be awarded as described in the applicable offer and will be subject to any additional terms set forth with that offer. The number of points earned for each action will be stated on the website and is subject to change at anytime without prior notice.
There is no fee associated with the Program. Participation in the Program is personal and non-transferable. Points, Membership Tiers, Rewards and Member Benefits may not be gifted, purchased, sold, bartered, brokered or otherwise transferred. Points, Rewards, and Member Benefits available via the Program have no cash value, are not redeemable for cash, gift certificates or gift cards, are purely promotional, and do not constitute property of any participant. No portion of any payment for purchases qualifying for the Program or any Points, Membership Tier, Member Benefits, or Rewards constitute consideration paid for any of the foregoing. FLASKE reserves the right to limit the redemption of specific Rewards and Member Benefits and limit the number of Points, Rewards, and Member Benefits available.
2. Joining the Program
To participate and enjoy the full benefits of the Program and be eligible for the benefits of a Membership Tier, eligible individuals must enroll and become a member of the Program (“Member”). FLASKE reserves the right to limit participation and enrollment at any time. To become a Member you must provide the required information and sign up at https://flaske.com/pages/club. Signing up is free. You agree to provide true and accurate information and to ensure that information provided by you is up-to-date and accurate. Communications with you will be made using contact information most recently provided by you. FLASKE is not responsible for your inability to receive or redeem Points or Member Benefits.
3. Rewards Points and Membership
Tiers The benefits available to a Member through the Program are based on Membership Tier and the number of Points that the Member receives through participation in the Program. FLASKE is under no obligation to provide Members with any particular number of Point-earning opportunities.
Points are automatically tracked at the time of the qualifying purchase, transaction or activity. Points for any single qualifying purchase or activity may only be credited to one (1) Member account. Points will be credited to the account upon consummation of the qualifying transaction or activity garnering Points. In certain cases, it may take twenty-four (24) hours or more for Points to be credited. FLASKE shall not be responsible for, or liable to, any Member, person or entity, in any way, for any losses, costs or expenses incurred by a delay or error in crediting Points or Membership Tier benefits to a Member's account. Available Points totals for a Member account will be displayed in the Member’s account or at check out.
5. Purchase Activity
You will receive Points for qualifying purchases and transactions following enrollment as a Member in the Program based on your Membership Tier. You will not receive Points for any amounts paid in delivery fees or taxes.
6. Membership, Tiers and Points
Each Member will be assigned a member tier status: Tier 1, Tier 2 and Tier 3 (each, a “Membership Tier”). Tiers are based upon points earned through program benefits, as well as dollars spent at checkout on eligible product purchases less any dollars spent on sales tax, shipping charges, E-Gift card redemptions and E-Gift Card purchases. Each Membership Tier has its own benefits as stated on swell.com. Reward Points may not be combined with any other coupons or discount codes. When Members return products, Points previously posted to Member’s Account for that purchase will be deducted from Member’s Account. The Club FLASKE Rewards program is based on a rolling year. Points expire after 12 months of inactivity. Customers who exceed 12 months without completing one of the below-mentioned actions will lose their accrued point balance: creating an account, making a purchase, redeeming points, receiving a perk/reward. This includes all perks except for earning points via the Birthday Kampagne.
7. Redeeming Rewards (100 Points is €10 Off)
Points may be redeemed for dollars off on a future purchase. 100 Points can be redeemed for ten dollars (€10) off a future purchase (a “Reward”). You must have at least enough available Points in your account (“Available Points”) for the Reward. Members must accrue a minimum of one hundred (100) Available Points before the first redemption for any Reward. In any single transaction, only one account may be used to redeem Points for Rewards. Points accrued by a Member in any purchase or transaction may only be redeemed for Rewards in a separate, subsequent purchase or transaction.
Points will be subtracted from the Member's account immediately when a Reward is requested based on the total Points for the requested Reward. FLASKE reserves the right to limit the redemption of specific Rewards and limit the number of Rewards available at any particular Membership Tier.
8. Special Member Benefits
FLASKE, in their sole and absolute discretion, may periodically offer the opportunity for additional rewards or benefits on particular transactions or special offers (“Member Benefits”). Member Benefits may be distributed online or via email from time to time. If a Member has opted out of FLASKE emails they will not receive Loyalty emails. They must opt back in by re-submitting their email address in the "Join The Green Movement" section at the bottom of every page.
9. Expiration of Points
Points expire after 12 months of inactivity. Unredeemed Points expire upon the cancellation or termination of your account.
10. Cancellation, Termination
At our sole discretion, we have the right to modify, add or delete all or any portion of these Terms, benefits, Points or Rewards, at any time, with or without notice, even though such changes may affect the value of points already accumulated, the value of the rewards and/or the time for redemption. If the Program is terminated or the Member’s account is closed, any remaining earned Points will be forfeited. We reserve the right to change, modify or terminate the Program, or any or all benefits under the Program or any policy pertaining to the Program, at any time, for any reason, including our right to discontinue or change the Membership Tiers or change the expiration date or redemption value of Points or Rewards, merge the Program with another program, or to adjust how Points or Rewards are received, calculated or redeemed.