ARTIKEL 1: Definitionen

In diesen Allgemeinen Geschäftsbedingungen werden die folgenden Begriffe in der folgenden Bedeutung verwendet, sofern nicht ausdrücklich anders angegeben

anders angegeben:

1.1 Account: an account created by the Customer via the FLASKE Webseite.

1.2 Order: an order placed by the Customer through the Webshop of one or more FLASKEs. Business Customers can also place an order via the -mail or telephone.

1.3 FLASKE: the sole proprietorship “FLASKE” located in IJsselstein, registered with the Chamber of Commerce under number 76842185.

1.4 FLASKE: the product that FLASKE sells through the Webshop.

1.5 Customer: the natural or legal person who concludes an Agreement with FLASKE.

1.6 Agreement: the purchase agreement that the Customer concludes with FLASKE for the purchase of one or more FLASKEs.

1.7 Parties: FLASKE and the Customer jointly.

1.8 Return policy: the policy used by FLASKE with regard to the return of the FLASKE.

1.9 Webshop: the online store on the website of FLASKE (URL: https://flaske.com/)

1.10 Website: the website of FLASKE (URL: https://flaske.com)

1.11 Geschäftskunde(n): Der Kunde, der eine natürliche Person ist, die in Ausübung eines Berufes oder Gewerbes handelt, und der Kunde, der eine juristische Person ist.

ARTIKEL 2: Vereinbarung & Anwendbarkeit der Allgemeinen Geschäftsbedingungen

2.1 The Agreement comes into effect when FLASKE has confirmed the Order placed by the Customer via an e-mail to the e-mail address specified by the Customer.

2.2 Während des Bestellvorgangs im Webshop wurden dem Kunden diese Allgemeinen Geschäftsbedingungen zur Verfügung gestellt und durch Anklicken eines Kästchens akzeptiert. Allfällige allgemeine (Einkaufs-) Bedingungen des Kunden werden von den Parteien ausdrücklich abgelehnt.

2.3 If a Business Customer has placed an order with FLASKE by telephone or e-mail, these general terms and conditions will be communicated to the Customer by e-mail.

2.4 FLASKE is not bound by an Agreement that has been concluded on the basis of a manifest error and / or error by FLASKE, such as an unusually low price.

ARTIKEL 3: Bestellvorgang & Konto

3.1 In order to order one or more FLASKEs, the Client must make FLASKE’s personal data available for the execution of the Agreement. These details must always be up-to-date and correct, otherwise FLASKE may not be able to execute the Agreement.

3.2 The Customer has the choice during the ordering process to create an Account with FLASKE. An account has a password. FLASKE requests the Customer to create a strong password and not to share the password with third parties. If the Customer suspects that the Account has been breached, it must immediately notify FLASKE via the e-mail address: info@flaske.com €XNUMX.

3.3 By entering into the Agreement with FLASKE, the Customer grants FLASKE permission to process the personal data of the Customer for the performance of the Agreement. The data provided by the Customer will only be used by FLASKE in the manner indicated in the Privacy Statement FLASKE, which can be consulted on the Website.

ARTICLE 4: Price & payment 

4.1 The prices mentioned in the Webshop include VAT, the shipping costs within the Netherlands are for FLASKE. When shipping to an address outside the Netherlands, shipping costs apply which are for the account of the Customer. The shipping costs depend on the delivery address provided and can be charged separately.

4.2 The payment of the Customer to FLASKE is made via iDeal, Creditcard oder Paypal.

ARTIKEL 5: Abwicklung von Bestellungen und Lieferungen

5.1 The Order placed by the Customer is delivered to the order address specified by the Customer. FLASKE endeavors to deliver a placed Order to the Customer as quickly as possible, but since FLASKE is dependent on a third party for the delivery, it can not guarantee that an Order will be delivered in the specified delivery period.

5.2 Wenn der Kunde eine Bestellung außerhalb der Schengen-Länder liefern lässt, können zusätzliche Steuern, wie z. B. Einfuhrsteuern, erhoben werden. Diese Kosten gehen zu Lasten des Kunden und der Kunde ist dafür verantwortlich, sich vor der Aufgabe einer Bestellung über diese zusätzlichen Kosten zu informieren.

5.3 The ownership of the ordered FLASKE transfers from FLASKE to the Customer at the moment that the full payment is credited to the FLASKE account number.

ARTIKEL 6: Rückgaberecht & Widerrufsrecht

6.1 In the event that the Customer is a natural person who does not act in the exercise of profession or business, he is entitled to dissolve the Agreement in full or in part within 30 days of receipt of the Order. For this purpose, the Customer must use the form for dissolution / revocation sent with the order confirmation from FLASKE. 

6.2 When the Client makes use of the right included in Article 6.1 of these general terms and conditions, he is obliged to return the products to be returned within 30 days after the return instruction from FLASKE to the return address specified by FLASKE. The direct costs of the return shipment are at the expense of the Customer.

6.3 FLASKE will only refund the purchase price after receipt of the return shipment. The purchase price will be refunded to the account number used to make the Order.

6.4 FLASKE is not obliged to proceed with the refund of the purchase price in the event that the product is damaged due to the fault of the Customer.

ARTIKEL 7: Datenschutzrichtlinie

7.1 FLASKE respects the privacy of its customers and strives to process the (personal) data of the Customer correctly and safely. See the FLASKE privacy statement for an overview of the entire policy.

ARTIKEL 8: Beschwerden

8.1 FLASKE wants to improve her service as much as possible and gladly receives feedback from her customers. If you have a question, comment or complaint about the execution of the Agreement by FLASKEBitte senden Sie eine Email an info@flaske.com €XNUMX. FLASKE will answer your message as soon as possible.

ARTIKEL 9: Schlussbestimmungen

9.1 Sollten sich eine oder mehrere Bestimmungen des Vertrages oder dieser Allgemeinen Geschäftsbedingungen als unwirksam erweisen, bleibt dieser Vertrag im Übrigen in Kraft. Die Parteien werden sich über die nicht rechtswirksame(n) Bestimmung(en) absprechen, um eine rechtsgültige Ersatzregelung zu treffen, die dem Umfang der (zu) Ersatzbestimmung so gut wie möglich entspricht.

9.2 Streitigkeiten zwischen den Parteien, einschließlich solcher, die von einer der Parteien als solche angesehen werden, werden so weit wie möglich durch angemessene Konsultationen beigelegt.

9.3 Falls die Parteien keine gütliche Lösung finden können, ist das zuständige Gericht des Bezirksgerichts der mittleren Niederlande, Standort Utrecht, für die Beilegung von Streitigkeiten bestimmt.

9.4 Auf den Vertrag und diese Allgemeinen Geschäftsbedingungen findet ausschließlich niederländisches Recht Anwendung. Die Anwendbarkeit des Wiener Kaufrechts (CISG 11. April 1980) wird ausdrücklich ausgeschlossen.